Two-Way
SMS
Build a Strong Customer Touchpoint
Broadcasting to your audience or customer base in a one-to-many way is great for educating, announcing and promoting your business in general. There are other situations, however, where a 2-way communication adds real value to your brand. It adds a channel through which customers can reply back with valuable feedback either through customer support, sales, and general information enquiries to your business.
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This also adds a valuable brand-to-customer touch point that strengthens your brand image and customer satisfaction that indirectly affect the bottom line business.
Benefits of Two-Way SMS
Unique
A virtual number assigned specifically to you.
Convenient
You can receive replies through a variety of channels.
Interactive
Allows for easy 2-way communication with anyone.
Non-binding
You can cancel your virtual number at any time.
Flexible
Can be used in conjunction with our SMS Gateway.
Cost-effective
All incoming messages are free of charge to you.
Get Started Today
Step 1: Acquire a virtual number
Purchase a virtual number for the county you wish to use it in and to which you would like your customer to message back.
Step 2: Send out your messages
Your virtual number can either be used as the sender ID or as part of your message for customers to send replies on.
Step 3: Receive replies
Any reply from your customers received to your virtual number can be viewed on your Fortytwo Control Panel, set to an email address or sent over to a callback URL of your choice.
Costs: What will you pay for?
All incoming messages are free and you only pay a fixed monthly cost for each virtual number you have and for each of the messages you send out. You can cancel this service any time you want.